Свободни позиции

Customer Support Camp

Client Relations Manager

Who We Are IGSoft LTD is a European software development company with a wide range of international clients.

For more than 15 years we have been developing and maintaining one of the leading and easiest to use online gaming platforms in the world. Tens of thousands of players trust us every day and we have hundreds of corporate clients.

Our main office is in Sofia, right next to South Park, and we have more than 50 staff members. As our business grows, we now seek to expand our family with bright and talented people who are passionate about the software industry.

Now we are now looking for a Client Relations Manager.

REQUIRED KNOWLEDGE AND EXPERIENCE

  • Excellent verbal and written communication skills in English
  • A thorough understanding of the software development processes
  • Extremely organized and highly motivated
  • Must be able to handle high pressure situations
  • Strong self-initiative, the ability to work on one’s own
  • Ability to contribute to the team in a productive and encouraging way – team player
  • Experienced user of MS Excel, Word, and Power Point
  • Ability to meet deadlines
  • A friendly and positive attitude

EXPERIENCE IN ANY OF THE FOLLOWING FIELDS WILL BE CONSIDERED A STRONG ADVANTAGE

  • Experience in account management or client relations management
  • Experience working in the IT field
  • Management experience

KEY RESPONSIBILITIES

  • Day-to-day communications with several high-value clients
  • Organization of the client relations processes and procedures
  • Initiate and maintain a dialog with clients on complex software customization projects
  • Logging and following up on client software and operational requests
  • Assist clients in coordinating hardware/software requirements with marketing campaigns and promotions
  • Acquire and maintain extensive knowledge of the client’s business, the company’s products and schedules, as well as industry news and trends
  • Maintain weekly status reports on client communication and planning
TOP 10 REASONS TO JOIN US
  • A fun and passionate work environment where we believe in what we are doing and want to create products that’s are unique fun and change the way people play games
  • Excellent remuneration
  • Profit sharing opportunities based on performance
  • Ambitious and challenging projects including:
    • The developing of new games
    • New mobile and gamification projects
    • Redesign of our operational reporting and configuration tools
  • Working with a wide range of technologies and applications in a friendly environment
  • Training and certification programs
  • Continuous performance reviews
  • Regular team building events and fun activities in and out of the office
  • Supplemental health insurance
  • Corporate gifts
  • Career growth prospects in an international work environment
  • The great opportunity to work in a ROWE (Results-Only Work Environment)
Apply for this job View all job positions
Бул. Никола Вапцаров 25, София, България Телефони: +359 2 865 04 60, +359 2 865 05 90